Happy Monday! Yes, it is Monday, it seems to come back every week…Hope everyone had a great week-end, and is ready to start this new week in full gear. I know I am…
One of the management approaches I have always found most relevant to businesses is the Total Quality Management concept (TQM). TQM originated in the 1950’s, and has gained prominence in the ’80s. This approach is concerned with providing customers with satisfactory products and services, by fostering a company’s culture, attitude and organization that emphasizes effective, waste and defect-free processes.
As I’ve considered the careers of successful corporate sisters (and brothers), I’ve also come to notice how most of the biggest and most influential careers are built on these eight (8) principles, which also happen to be TQM’s governing principles. And as we strive in our own careers, we should also integrate these powerful principles into our own, and ask ourselves the right questions:
1. Ethics: Are you aware of, and following the business code of ethics of your organization?
2. Integrity: When it comes to honesty, morals, values, fairness, and sincerity, are you comfortable with the way your conduct yourself at work and handle your responsibilities?
3. Trust: Are you trustworthy when it comes to your career? Do you feel like you inspire trust to management? Do you take pride in your work and are committed to it?
4. Training: Are you taking sufficient trainings to acquire more skills and advance your career? Are you also involved in providing training for others?
5. Teamwork: How do you handle teamwork? Are you productive in team environments? How do you handle issues that arise in teams?
6. Leadership: How are you demonstrating leadership in your career? As a manager or a supervisor, is your leadership style effective?
7. Communication: Is your communication style effective? How do you envision your communication style and efforts affecting your career at different levels of management?
8. Recognition: Is recognition important to you? As a manager or supervisor, do you recognize your direct reports in an effective manner? Do you also proactively recognize your own contributions as a team member?
How are you applying TQM to your career?
The Corporate Sister.